How to Grow a Startup | Roberto Moctezuma, Founder & CEO, Fractal River
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As startups scale their revenues and their go-to-market organization, many times customer implementation, success, and expansion becomes an afterthought.
Many startups find that their Customer Success teams are in ‘reactive’ mode rather than ‘proactive’ mode, and this can lead to a whole set of issues.
Please join Roberto Moctezuma, Venture Advisor of Mercury Fund and Founder/CEO of Fractal River, on a conversation regarding best practices for modifying and improving your entire customer success organization.